Frequently Asked Questions
What is the estimated delivery time for my order?
Delivery times vary based on your location and can be found in our Shipping Policy – Bricksdealerz
How can I maximize the value of my order?
For the best value, we’ve bundled our minifigures into sets. We also offer special discounts on bulk orders. For these tailored options, feel free to contact us at support@bricksdealerz.com or via our contact page: Contact us! – Bricksdealerz.
What should I do if an item is missing or damaged in my order?
If there’s any problem with your order, please reach out to us right away. We are dedicated to your satisfaction and will help you according to our Refund and Return Policy – Bricksdealerz
What are the different shipping options available?
We ship all orders with standard shipping, with delivery times depending on your location (Shipping Policy – Bricksdealerz).
What is the processing time for my order?
Orders are generally processed within 2 business days. Occasionally, there may be slight delays due to out-of-stock items or if we need more information about your order. In such cases, we’ll contact you directly to ensure everything runs smoothly.
What should I do if my package hasn’t arrived and it’s past the expected delivery date?
While we do our best to meet delivery times, some factors beyond our control may affect international shipping, such as customs delays, postal service issues, or regional disruptions. If you think your package is lost or it hasn’t arrived within the estimated time frame, please notify us immediately so we can investigate. Review our Refund and Return Policy – Bricksdealerz for more details.
What if my shipment is delayed due to factors beyond your control?
Since most of our orders are shipped internationally, there may be delays caused by customs inspections, postal strikes, or local postal service issues. We are not responsible for delays caused by these factors.
Coupons and Discounts Explained:
We offer an exclusive deal: Buy 5 and get 6, buy 10 and get 12, or buy 20 and get 25! This offer applies to our minifigures and accessories, while MOC building sets remain excluded from this promotion.
Is shipping free worldwide?
Yes, we offer free shipping worldwide for orders over $9. For all orders below $9 the shipping fee is $2.50. Further details can be found in our Shipping Policy – Bricksdealerz.
Where are your items shipped from?
We ship from multiple warehouses across the globe to ensure the fastest delivery times possible. Our dispatch centers are located in North America, South America, Europe, Asia, Africa, and Australia, allowing us to efficiently ship your order from the closest location to you. This helps us minimize delivery times and ensure that your items arrive as quickly as possible, no matter where you’re located!
What are Bricksdealerz minifigures and how do they work with other brands?
Bricksdealerz minifigures are custom-designed and molded to be fully compatible with all major building block and brick brands. This ensures that our minifigures can easily integrate with your existing brick collections.